Introduction
Family Tree Maker Support Live respects your privacy. This Privacy Policy explains how information may be collected, used and protected when you use this website or contact us.
Information We May Collect
When you contact us, we may collect information such as your name, email address, phone number, software version, operating system and details about your technical issue.
How We Use Information
Information submitted through our website may be used to:
- Respond to support requests.
- Understand technical problems.
- Communicate regarding requested assistance.
- Improve our website and support services.
Sensitive Information
Do not submit passwords, payment card information, activation keys, security questions or other sensitive credentials through ordinary contact forms.
Cookies
This website may use cookies or similar technologies depending on the services, analytics or hosting configuration used on the website.
Third-Party Services
Third-party services may have their own privacy policies. We recommend reviewing the privacy practices of any third-party service before providing information.
Data Security
We take reasonable steps to protect information provided through this website. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Contact
If you have questions about this Privacy Policy, contact us at:
support@familytreemakersupportlive.com